Terms and Conditions
By placing an order with bradburyART Limited (“us) (whether on our website, through our sales representatives, in writing, by telephone, email or otherwise) for any goods promoted for sale by us, you agree to contract with us in accordance with the following terms and conditions of sale to the exclusion of all other terms and conditions (whether previously issued by us or appearing on any order form, purchase order or other documentation issued by you).
Please note that stock levels shown on the website are a guide only, that product colour may be different from that shown due to variation caused by your computer screen or device, and that any colour swatches provided are supplied as a guide only. We reserve the right to refuse an order at our discretion, and cannot be held liable for withdrawing any goods, materials or content from the site. When you place an order online you are automatically subscribed to our newsletter. However, you can unsubscribe any time using the link at the bottom of any of our newsletters or through your account section.
Suitability For Use
Every care is taken to maintain the highest standards of quality, but our suppliers wish to make it clearly understood that it is the user’s responsibility to ensure that the goods purchased are suitable for his or her particular requirements.
In no circumstances can claims be entertained for the value of work alleged to be spoilt by the use of a product which proves unsatisfactory, the makers’ liability being confined to replacement of any product proved to be defective in respect of materials or workmanship.
Packing & Description
bradburyART has a policy of continuous product development. Whilst catalogue descriptions and illustrations are as accurate as possible at time of printing, we reserve the right to amend specifications without notice.
bradburyART complies fully with all relevant Data Protection and consumer legislation, and treats all personal information as fully confidential. We collect your personal information (for example, your name, email address etc) when you subscribe to our mailing list, enter competitions and provide feedback; when you place orders, we collect your name, email and delivery address and payment details, to service your order. Personal information is stored on secure servers, and details such as credit card, name and address are encrypted.
bradburyART will not share your details with third parties unless you give us permission to do so. However, to perform credit-card transactions and fulfil orders we use reputable third-party banking and delivery companies. These carefully selected companies receive only the information needed to verify and authorise payment cards and to process orders, and are under strict legal obligations to keep all personal information private.
bradburyART run promotions; some of which will run for specified time limits. Orders must be placed within these dates.
We operate a back order system. When back ordered goods arrive into stock, they will automatically be despatched, unless you inform us otherwise.
Multiple Order Quantities
Certain products are subject to a multiple order quantity. Details are given on the appropriate pages where this ruling is applicable. Any order for less than the multiple order quantity will be automatically increased to the stated minimum.
Terms of Sales
The prices shown in this list are those recommended for sale by retail outlets. The retail prices are inclusive of VAT @ 20% Sterling and whilst these are relevant at the time of printing, customers are reminded of our nominal conditions of sale whereby orders are accepted subject to price ruling at the time of despatch and we reserve the right to change prices from those previously published without notice.
Terms of Sales - Online Orders
Goods ordered online outside office hours (09:00 – 17:00 Mon-Fri) will only be processed once the order reaches the warehouse during office hours.
Method of Payment – we accept various forms of payment through our payment provider, Sage Pay. These include PayPal, Visa and MasterCard.
Carriage & Handling Charges
Orders over £39 including VAT will be delivered free of charge. Due to the disproportionate cost of processing small orders, a handling charge of £5 will apply to all orders below this value. We reserve the right to surcharge exceptionally heavy consignments, bulky goods of low value, deliveries to 3rd parties and deliveries by passenger train or air freight.
For special orders which have to be despatched separately an additional handling charge will be applied at the above rates.
Late or Non-delivery of Goods
No responsibility can be accepted for late or non-delivery of goods, unless the company is notified within 14 days from the date of dispatch.
Goods Lost or Damaged in Transit
Consignments damaged or with part contents missing must be signed for accordingly and reported to the company within 3 days of delivery.
Return of Goods
- A good’s return request form must be completed by the customer and returned to either of the above.
- All goods to be packed and returned in original packaging where possible.
- When we have received the returns form and it has been processed, collection will be arranged by the Warehouse, unless otherwise agreed.
- Please ensure a copy of the returns form accompanies the returning goods.
To the best of our knowledge all materials listed in our Catalogue are safe for general usage unless cautioned with the symbol appearing against a Description, and comply with EEC Directive 88/379/EEC. The Preparations Directive and its UK implementation is Statutory Instrument 1984 S.I. 1244.
Where a cautionary warning appears it is to indicate that a product should be avoided if there is any prospect of it being applied in a manner other than its specified use or in an unsupervised environment. No responsibility for any mishap arising from noncompliance with this warning can be accepted by us. For further details please refer to pages 121 – 143 of the Winsor & Newton Catalogue. All Winsor & Newton aerosol products are ozone friendly and contain no chlorofluorocarbons (CFCs).
Limitation of Liability
The limit of our liability to you is the making up of any shortfall, replacement, or refund of the price of the goods as provided for in this agreement. We are not responsible to you to any greater extent and in particular we are not liable to you for any indirect or consequential loss (including without limitation financial loss such as loss of profit or otherwise) which you may incur for whatever reason, as a consequence of our failure to comply with these terms and conditions. This condition does not operate to exclude or limit our liability in respect of death or personal injury caused by our negligence or fraudulent misrepresentation.